Terms of service

Terms of Service 

OVERVIEW
Welcome to PMSTAR.BEAUTY (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our online store, operated from France, including all information, tools, products and services available through our website (the “Services”).
By accessing or using our Services, you agree to these Terms and to our Privacy Policy [LINK].


1. ACCESS AND ACCOUNT

To use our Services, you must be at least the age of majority in your country of residence. You agree to provide accurate, current and complete information when placing an order. You are responsible for maintaining the confidentiality of your account details.


2. OUR PRODUCTS

We strive to display our products as accurately as possible. However, colors may vary depending on your device settings. We may update or discontinue products at any time.


3. ORDERS

When placing an order, you make an offer to purchase. We reserve the right to accept or refuse any order. Your order is confirmed once payment is received and you receive confirmation from us.

Products are sold only for personal, non-commercial use.


4. PRICES AND PAYMENT

Prices are indicated in Euros (€), including VAT where applicable. Shipping fees are shown separately. We may change prices at any time.
You agree to provide valid and up-to-date payment details.


5. SHIPPING AND DELIVERY

Orders are delivered to the shipping address provided by you. Delivery times are indicative and may vary.
According to French law, we remain responsible for your order until it is delivered to you. Risk passes to you upon actual receipt.


6. RIGHT OF WITHDRAWAL (14 DAYS)

You have 14 days from the day of receipt to withdraw from your purchase, without justification. To exercise this right, please notify us by email at [YOUR EMAIL].

Exceptions: for hygiene and safety reasons, cosmetics and skincare products that have been opened, used, or unsealed cannot be returned. Only unopened products in their original packaging are eligible, unless defective or damaged upon delivery.

Refunds will be issued within 14 days after we receive your returned items.


7. RETURNS AND REFUNDS

Returns are subject to our Refund Policy [LINK]. The cost of return shipping is your responsibility unless the product was defective or delivered in error.


8. INTELLECTUAL PROPERTY

All content on our website (texts, images, designs, trademarks, logos) belongs to [STORE NAME] or its licensors, and is protected under French and EU intellectual property law. You may not use, copy or reproduce any materials without our prior consent.


9. THIRD-PARTY SERVICES

Our website may include links or integrations with third-party services. We are not responsible for their content or policies.


10. LIABILITY

We are not liable for indirect damages (loss of profits, data, or use). Nothing in these Terms excludes liability for fraud, willful misconduct, or mandatory consumer rights under French law.


11. GOVERNING LAW

These Terms are governed by French law. Any dispute shall be submitted to the exclusive jurisdiction of the competent courts in France.


12. CONTACT

For any questions, please contact us at:
KRYSTYNA MAMEDOVA
13 rue Victor Hugo, Beausoleil 06240
Email: mamedovakrystyna@gmail.com
SIRET: 93986885700011